WHATSAPP NUMBER +33 7 53 92 92 11 (PROMO CODE FL10 FOR 10% OFF)

FAQ

ARE YOUR ITEMS IDENTICAL?

Yes, we offer only authentic quality replica design.That implies that they are identical and use the same material.

HOW TO BE SURE IT'S GOOD QUALITY ?

We've been working on jackets since many years now. on Asian market, especially chinese market. We made good improvement on our coat in terms of fabrics quality, badges, logo, and even fur. Our purpose is to make it 1:1 to let let our customers get trendy and fashion, while keeping you warm during winter time.
All the pictures from our website is coming from our production. We retake all pictures. Also we would like to let you know that if you ended on our website, there is also a good reason. Someone should advised you to come visit our website. 

 WHAT ABOUT THE SIZING?

 Our sizing follows Mnclr’s. Size 0,1,2,3,4,5 stand for XS,S,M,L,XL,XXL. We also have a size chart measurement. Feel free to use it in case of doubt.

 HOW TO PURCHASE ?

Ordering online is simple and safe. Our website will walk you through placing order.

You can firstly choose the items you want from our catalog. Second step, is to pick up the right size. Please refer to our size chart for more accurate sizing. 

Once it's done you're almost there.

You will have to confirm your order with personal informations.
Please take not that you can also leave a note on your order if needed. We also give you the possibility to choose for an express shipping. We usually use DHL, Royale International, or EMS.

HOW DO I PAY ?

You will realized that payement is not made on our website. We only take transfer through Transferwise (www.wise.com). you will receive an confirmation on you email with all information to use on www.transferwise.com.
It is 100% safe, and really easy to use. You will also receive a receipt from them once the transfer has been made as a proof of payment.

HOW TO USE TRANSFERWISE ?

Please go on www.wise.com.

Our prices are in USD. Please choose Chinese RMB for receiver.
Once its done, it will convert automatically the transaction rate.
Fees are on us. 
Also if you are using an other currency than USD, you can make from your own currency if it's listed on Wise.com

Once it's done, all you have to do, is to fullfill the information you will get from your order confirmation. It can also arrives by email.
Once it's done we will get back to you for confirmation.

You can contact us on whatsapp for more information:

+33 7 73 43 46 00 

WHAT ABOUT SHIPPING ?

Once we got your order complete, according to your order, about 2-5 days to get your order ready.

Delivery to most physical addresses occurs within 7 to 15 business days ,sometimes more due to some delays such as the COVID-19. 

For express shipping we use DHL, or Royale international for european countries.

Carrier can independently choose to transfer to other mailing services as UPS or EMS for shipping. 

Tracking number is given 48-72 hours after shipping day. 

After we have shipped, it takes 3-5 days for the express system to update the logistics information of the parcel (in order assure that your parcel will arrive safely, we ship the parcel to the transfer point first and then to you, which takes time of course.)

INSURANCE SERVICE?

The insurance service basically saves you a headache. If you’re worried about the customs checking your products and asking for any documents, or that your products might be seized if you live in a Country like Germany or Portugal, then purchase the Insurance service and take it easy. With the insurance service, we will do everything to make sure that you receive your shoes. If they ask for a proof of payment, we will supply you with a proof of payment that will work, and if they even seize the shoes or anything, we will still supply you with another product at no extra cost!

Order Process

All orders are processed within 1-10 business days. Some special products need to be produced or might be out of stock, which takes longer. We will inform you right away if the items you purchased are out of stock.

WHAT ABOUT TAXES ?

We do not charge tax when you check out, but your local customs officials will assess taxes.

Before allowing the item to enter your country. The carrier will usually pay these fees on your behalf and collect them from you at the time of delivery.

You are responsible for all customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery. 

 FOR ALL OTHER INFORMATION OR QUESTION, PLEASE CONTACT US. WE ARE ALSO AVAILABLE ON WHATSAPP.

+33 7 73 43 46 00